Privacy Policy

Last updated: January 20, 2025

1. Information We Collect

Account Information

• Username and Email: Required for account creation and Force Gem delivery
• Password: Stored securely using industry-standard encryption
• Character Data: In-game character names, levels, and progress

Payment Information

• Transaction Records: Purchase history, Force Gem amounts, timestamps
• Payment Methods: Processed by secure third-party payment processors (we do not store payment details)
• Billing Email: Used for purchase confirmations and receipts

Technical Information

• IP Address: For security monitoring and fraud prevention
• Browser Information: User agent, language preferences
• Session Data: Login sessions and activity timestamps
• Log Files: Server logs for troubleshooting and security

2. How We Use Your Information

• Service Delivery: Processing Force Gem purchases and delivery
• Account Management: User authentication and character management
• Customer Support: Responding to inquiries and technical issues
• Security: Fraud prevention and account protection
• Service Improvement: Analytics to enhance gaming experience

3. Information Sharing

We share information only in the following circumstances:

• Payment Processors: Secure third-party payment processors for transaction processing
• Legal Requirements: When required by law or legal process
• Security Threats: To protect our users and services
• Service Providers: Hosting and technical service providers under strict confidentiality

We never sell or rent your personal information to third parties.

4. Data Security

• Encryption: All data transmission uses SSL/TLS encryption
• Secure Storage: Database information is encrypted and secured
• Access Control: Limited access to personal data on need-to-know basis
• Regular Updates: Security measures are continuously updated

5. Cookies and Tracking

• Essential Cookies: Required for login sessions and site functionality
• Analytics: Anonymous usage statistics to improve our services
• Payment Tracking: Transaction completion verification
• No Third-Party Advertising: We do not use cookies for advertising purposes

6. Your Rights (GDPR Compliance)

As a user, you have the right to:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request transfer of your data in a structured format
• Objection: Object to processing of your personal data

7. Data Retention

• Account Data: Retained while your account is active
• Transaction Records: Kept for 7 years for legal and tax purposes
• Log Files: Retained for 90 days for security and troubleshooting
• Inactive Accounts: Data deleted after 2 years of inactivity

8. Children's Privacy

Our services are not intended for children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Contact Information

For privacy-related questions or to exercise your rights:

• Email: privacy@cabalpro.com
• General Support: support@cabalpro.com
• Website: https://cabalpro.com

11. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify users of significant changes through:

• Website announcements
• Email notifications
• In-game notifications